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DaaS not starting after successful authentication with Okta


Daniel_Theis

Question

Good morning,

I'm new in the world of Citrix DaaS, but the environment is up and running fine when we use our Azure authentication.

We have a subscriptions with Cloud Connectors, a working FAS environment and desktops running in Azure. 

People can start desktops; Single Session, Multisession, no issue.

We connected Okta as an IDP, followed the guideline and after changing the authentication method in the Workspace configuration to Okta, I can successfully log in and authenticate with Okta, and I can see the resources.
To be able to see the resources, I have to use the Okta identity on the desktop resources.

 

image.thumb.png.6dc3b6dbf6435d948d93dccfa6840e2a.png

 

When I try to start a resource then, I get the error:

"No workstation available", although machines are running and registered.


If I set the following option during the creation of the Delivery group,

image.thumb.png.024b1ee4655bd177a0aab1cafa50c1dd.png

 

I can start the desktop with Okta, but the system does not seem to recognize me as an AD user, as it tries to log on with a local user to this machine, which does not work of course.

Did anyone encounter this so far, and does anyone have an idea, why the authentication is successful ( first step) but the start of the resource not?

 

Have a good day!

 

 

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