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Netscaler VPN using reverse split tunnel Teams unable to call but can message

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I had this issue when we were upgrading 13.0 in July but I have upgraded it to 13.1 51.15 to rule out any 13.0 bugs. I have the list of ip4 addresses mentioned in this document:

Optimizing NetScaler Gateway VPN split tunnel for Office365


Netscaler VPN is set up using reverse split tunnel. When you connect to the VPN and launch Teams you can message other people sometimes but you cant make calls or share screen. Do i need to add the ip6 addresses as well? and any advise on how to investigate what would be blocking this?

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