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VDA Registration Failure with Event ID: 1001


Bit-101

Question

Symptom: Cannot connect to Published Desktop (Multi user session)
VDA version: 7 220 3 LTSR CU3, Windows server 2019

Test ports with:
netstat -n -a

On VDA  I dont have any connection established on port 3268 with the Domain Controller.

Run a check with Powershell from VDA:
Test-NetConnection -ComputerName 192.168.162.213 -Port 3268
 

ComputerName     : 172.168.123.123

RemoteAddress    : 172.168.123.123

RemotePort       : 3268

InterfaceAlias   : Ethernet0 2

SourceAddress    : 172.168.121.3

TcpTestSucceeded : True
 

The port 3268 if open

 

ListOFfDDC is in the registry

EvenID:
 

Log Name:      Application
Source:        Citrix Desktop Service
Date:          2023-12-28 16:54:54
Event ID:      1001
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      .my.domain
Description:
The Citrix Desktop Service failed to obtain a list of delivery controllers with which to register. 
 
Please ensure that the Active Directory configuration for the farm is correct, that this machine is in the appropriate Active Directory domain and that one or more delivery controllers have been fully initialized. 
 
Refer to Citrix Knowledge Base article CTX117248 for further information. 
 
Error details: 
Exception 'The server is not operational.

Name: "my.domain"
' of type 'System.DirectoryServices.ActiveDirectory.ActiveDirectoryServerDownException'
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Citrix Desktop Service" />
    <EventID Qualifiers="49152">1001</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2023-12-28T15:54:54.021141700Z" />
    <EventRecordID>115532</EventRecordID>
    <Channel>Application</Channel>
    <Computer>srv12345.my.domain</Computer>
    <Security />
  </System>
  <EventData>
    <Data>The server is not operational.

Name: "my.domain"
</Data>

 

I really appreciate if someone has any idea of why not VDA not has an established connection on port 3268 with the Domain Controller

 

?
 

Edited by Bit-101
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