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Citrix Virtual Apps and Desktops Annual Licensing issue


Kang Kun Yum1709163184

Question

Hello.

I tried adding the customer's issued Citrix Annual License, but the license was not added.

 (1) Citrix Studio Version : CVAD 1912 LTSR6 

 (2) Hosting Info : Azure ( I tested it in the Nutanix hosting environment, but the symptoms are the same. ) 

 (3) Existing license : Citrix Virtual Apps and Desktops Advanced U/D Annual License ( There is 1 month left. ) *XDT_ENT_UD 

 (4) New license Citrix Virtual Apps and Desktops Advanced U/D Annual License * XDT_ENT_UD  

 (5) I compared the two licenses using Notepad.

      I found 'START=14-dec-2023'. Does this mean it can be used from the 14th?

 

Thank you for your good comments.

 

<The issue was that the Citrix Virtual Apps and Desktops Advanced License issued in November could not be applied, and it was applied normally on December 15th.>

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