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After the user logs in, obtain other people’s Desktop



Hello everyone:
Currently encountering a strange problem. After logging in, ordinary users will obtain the desktop resources of other users. They can click to open and use their cloud desktops, data, and applications normally. This problem has been encountered many times, and it has not been solved after upgrading the ADC firmware many times. Firmware has been upgraded to the latest version.
The environment architecture is very special. Multiple ADCs are used. Configure the front-end ADC and enable the LB server. Access requests are evenly distributed to intermediate ADCs configured with gateway servers. The intermediate ADC is linked to the backend ADC through a virtual service. The backend ADC configures virtual services for LDAP, RADIUS, and other services.


Contact citrix Support and search for support packages to find the following results:
After Netscaler authenticates user l, the information sent to the backend StoreFront is: ssoUsername is still l and his user information has not changed.but after user authenticated with AAA, the record sent by Netscaler to ADM was changed to user z


Has anyone encountered or solved similar problems?

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