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Problem with Logitech C270 Webcam in Citrix Workspace


Gerhard Eng1709164117

Question

Hello,

 

We are having Problems with the Webcam in our Citrix Workspace Sessions (over a ThinClient > IGEL)

When we are starting an adobe connect or webex meeting, the default camera is set to "Citrix HDX Web Camera",  i cant choose the Logitech Webcam, when i unplug/replug the USB Device on the IGEL ThinClient, a dropdown Menu appears and i can suddenly choose the HD Webcam C270.

 

The Webcam works fine on the IGEL Device, but we got those problems when connecting to the Citrix Workspace App.

 

We already tried different Policies, but nothing worked.

 

Regards

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