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nfactor - LDAP + RSA token in new pin mode


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I have an issue I haven't encountered before - we recently switched from the basic auth policies (ldap + radius) on the gateway to similar setup using nFactor. Everything works fine IF the pin on the RSA token is set.

 

In the old setup when using basic policies the login portal page would prompt to create a system generated PIN. With nFactor if the token is in the new PIN mode - the radius auth log just goes straight into 'invalid credentials' and doesn't provide any prompts to generate a PIN. 

 

The appliances are on the latest 13.0 build.

 

Hopefully someone encountered this before. :)

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