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What does "Failed" session means?


constantinos efthymiades

Question

Have anyone face any similar situation as the screenshot below?

image.thumb.png.fdf9793cc48e020f749487264912a6fb.png

I`ve been facing it randomly the past months but haven't identify why this is happening? Also, after user seems "Failed" in Director, he cant login to his session and we must wait over 30 minutes or the next day until he can successfully login. Please keep in mind that, I cannot see the VDA that he used to be, therefore, i cannot manually "kill" his session. 

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