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Citrix ADC/ADM alert threshold


Zoltan Korossy

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We keep getting alerts from our ADM which monitors our ADCs. The alerts will automatically clear within a couple seconds, and don't appear to be anything we need to actually worry about. However, we'd like to increase the time threshold on alerts such that it must be active for 1 minute before it alerts us. That should filter out these blips and still alert us to anything serious.

However, we haven't been able to figure out where to set that, and so far Citrix support has not been helpful.

Any direction on where to do this?

 

This is an example of the alert and the clear we're receiving:

Subject: Major: entitydown-LDAPS Citrix Application Delivery Management Notification from 172.16.4.116

Time : Sep 20 2023 04:25:52 GMT
Instance IP Address : 172.16.4.106
Host Name : CTXNetScaler1
Category : entitydown
Severity : Major
FailureObject : LDAPS
Citrix Application Delivery Management IP Address : 172.16.4.116
Information : IPAddress : 172.16.4.115, Port : 636, vsvr_fullname : LDAPS, Entity : 172.16.4.106:entityStatus:LDAPS, Device_entity_type : vserver, Device_entity_name : LDAPS, Device_family : ns

 

Subject: Clear: entityup-LDAPS Citrix Application Delivery Management Notification from 172.16.4.116

Time : Sep 20 2023 04:26:15 GMT
Instance IP Address : 172.16.4.106
Host Name : CTXNetScaler1
Category : entityup
Severity : Clear
FailureObject : LDAPS
Citrix Application Delivery Management IP Address : 172.16.4.116
Information : IPAddress : 172.16.4.115, Port : 636, vsvr_fullname : LDAPS, Entity : 172.16.4.106:entityStatus:LDAPS, Device_entity_type : vserver, Device_entity_name : LDAPS, Device_family : ns

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