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Local drives not showing in Applications


Marco Franceschi

Question

We have a DAAS environment with 1 farm, in the Farm we have 1 delivery group presenting a standard desktop for users. Under Applications we have 1 App (ERP system) configured that the external sales people can access (they cant have access to the internal programs, only the ERP).

They often have to save pdf’s, generated from the ERP system, onto their local drives, however the local drives are not showing.

I have policies in place that allow fixed drives, autoconnect and drive redirection. In Citrix Workspace under preferences the File Access is Read and Write.

If I move a sales user into the group with access to Desktop and all the applications, the drives show up so the policy is working. Are Applications treated differently in Citrix? What could I be doing wrong?

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