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Trying to test out ADC Manager


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I've got the virtual agent running on my on prem ESXI  

I've got it linked to the portal 

 

When I try to add a VPX device, the agent option doesn't see the working agent ?  

I've since tried 3-4 times to create the agent, none of it shows up  

 

Why does citrix allow you to trial these packages but blocks all forms of support or comms, 

 

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