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Citrix Universal Print Driver with PaperCut | Unable to release a print.


Kylian Gergen

Question

Hello !

 

We would like to use the Citrix universal driver with our PaperCut infrastructure. 
On a print server: Papercut and Citrix Universal Print Server are installed. The various Citrix policies are also implemented.
When we print from Citrix, it appears in Papercut, but when we release it, nothing is printed. 
If we carry out the same test from our local session (which uses the driver for our Konica printer), printing is carried out without any problems. 

Do you have any solution ? ?

Also, should the Citrix Universal Print Driver be installed on our server? Or only on client sessions?

 

Thanks you,

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