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Citrix ELM error while publishing the image

Ashok reddy


Hello Everyone,


I am getting this error when i am publishing the image.

Error :: "A failure occured while publishing the layered image : A systrm Make Cirectory call failed."


ELM version :

OS Layer : Windows Server 2019 with latest security updates


I have another identical image successfully published with only one layer difference i.e. Office Version


Working (Successfully published image ) : with Office 32 bit.

Non working (Getting above error) : with Office 64 bit.


Office was updated with latest available (Aug 2023) patches, no issues while updating the office layer.


Any help/suggestion what i have to check so that i can publish the image without error ?





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