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Printing issue with Server 2022


David Taylor1709163998

Question

 

Environment  Xenapp 2203 LTSR running on Server22,  Citrix Xenapp running on Server22, Print Server running on Server 2016,  Microsoft GPO

 

We have users that roam between floors and we have one Group Policy handling the printer setup. So when the user is on Floor 1, they get printer A and B, with default printers as B, but when they disconnect and go to Floor 2 and reconnect they get printers C and D with default printer as D.  so the default printer changes according to the floor they are on. The GP is setup so that if they are on a Floor 1 endpoint computer it gives out printer A and B and a endpoint computer on Floor 2 they get C and D. All of this is setup in one GPO and it is divided up by floors. I can simulate this problem on two computers setup at my desk lab.  We used to use Server 2012 and it worked just fine meaning the printers would change from floor to floor. When the user would do a disconnect,  and  connect back to their session, the printers would change per floor. I know it is the same session, because programs stay open in their workflow. We went recently to Server 2022 and this stopped working. The printers from Floor 1 stayed and never changed to Floor 2 printers. So I dropped back on a Xenapp test machine to Server 2016 and it works fine with that version as well. I have not tried 2019, but we had different issues of it giving us "ghost sessions" that we couldn't kill, which is a whole other problem, so I am not sure this would have been a problem, on 2019 or not. It seems like since 2012 or 2016, the server family has some really weird problems.  I searched high and low for people with similar problems, but most people seem to "lose" their default printer, or can't get one to setup initially. I need mine to be able to go back to switching between floor. We can stay at Server 2016, but that is not a long term fix. 

 

Thanks for an insight on this.

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