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registration timeout randomly


Vince Tsoi

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Hi, 

 

we have the same issue, also running on CU.  On the delivery controllers we see the following events:

 

Eventid 1116:

 

The Citrix Broker Service failed to broker a connection for user 'Username' to resource 'Desktop'. A communication error occurred when attempting to prepare the virtual machine 'VM.fqdn'. 
If the problem persists, please restart the virtual machine, but note that unsaved data may be lost. 
 
Error details: 
Exception 'The request channel timed out while waiting for a reply after 00:03:20. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout.' of type 'System.TimeoutException'.

 

Eventid 1039:


The Citrix Broker Service failed to contact virtual machine 'VM.fqdn' (IP address ). 
 Check that the virtual machine can be contacted from the controller and that any firewall on the virtual machine allows connections from the controller. See Citrix Knowledge Base article CTX126992. 
 
Error details: 
Exception 'The request channel timed out while waiting for a reply after 00:03:20. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout.' of type 'System.TimeoutException'.

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