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Explorer.exe Crash after CitrixCseEngine Eventlog Entry. What does this Citrix process do exactly?


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Hello everybody,

 

since weeks, i tried to pinpoint the problem why at only one of our users session the explorer.exe randomly crashes.

 

I tried to analyse the crashdump file but this leads to nothing helpfull.

Here ist the Failure Bucket ID for maybe someone who can interpret this better then me:

 

INVALID_POINTER_READ_c0000005_ExplorerExtensions.dll!winrt::Windows::Foundation::IUnknown::operator=

 

The other thing i find is: In the eventlog the same moment the explorer.exe crashes everytime i have the following two entries:

 

SOURCE: CitrixCseEngine
ID: 8 and 9

TEXT: "Das Handle ist ungültig"

 

Can anyone tell me, what this process is doing so maybe then i get an idea what causes explorer.exe to crash.

 

Greetings & Thanks in advance,

 

Michael

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