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Mobile number not showing in Teams


Thomas Purtschert

Question

Hello

We have a behaviour from MS Teams in Citrix that I am not sure if this is normal or if we have a problem.
User A and User B have an Office phone number and a Mobile phone number in AD and Azure.
When user A calls user B from his mobile, only the number is displayed in Teams in Citrix but not the name of user A. On another device on which Teams is not running in Citrix, the number and the name are displayed. 
Does anyone have this problem?

Citrix Workspace is 23xx und VDA are 1912 LTSR CU7

 

Andy

TeamsWithName.png

TeamsWithOutName.png

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