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Update netscaler 12.1 to 13,0 managed by Citrix ADM


lcruz765

Question

We have some netscaler boxes on version 12.1 with pooled licensing managed by citrix ADM also on version 12.1. We have a pair of netscaler devices in version 13.1 managed by the same Citrix ADM and when trying to update the new devices to version 13.0, we receive the error below, is it necessary to purchase new licenses or update Citrix ADM?

 

image.thumb.png.429a2cd1efd492fcd756129620c65713.png

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4 answers to this question

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On 5/11/2023 at 1:32 PM, Carl Stalhood1709151912 said:

Para atualizar o licenciamento do ADM, você precisa atualizar o ADM. Eu não acho que o ADM 12.1 mais recente inclui o novo servidor de licenças, mas suspeito que o 13.1 tem o novo servidor de licenças.

I followed that article and found that the license versions were not compatible, thanks for the help.

 

https://support.citrix.com/article/CTX493822/adc-131-unable-to-update-licenses-from-sdx-to-adm

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