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Seeing Digital artifacts on Citrix Workspace


Mike Terlesky

Question

We have been experiencing some digital artifacts on our VDIs and can't seem to find the root cause. The issue seems to be tied to the program that is open. So if you see the artifacts and minimize the program the artifacts minimize with it. Another program can have different artifacts. Closing and reopening the program seems to solve it for a minute but then they return. 

 

Does anyone have any suggestions on what the cause could be? Our Graphic drivers are up to date and Windows running on the machine is updated. 

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On 3/24/2023 at 6:50 AM, Jeff Riechers1709152667 said:

What version of Workspace App are you running?  What is the OS on the endpoint?

Jeff, I have Workspace 2212 installed. The endpoint is running Windows 10 22H2. We have seen this behavior on different versions. One combo was workspace 2191 and Windows 10 21h2.

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