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Printers Error Operation could not be completed (error 0x00000020)


Martin Becker

Question

Going through upgrading Citrix Virtual Apps and Desktops 2203 CU1 to CU2 and randomly getting error message with the Printers install.

 

Operation could not be completed (error 0x00000020). The process cannot access the file because it is being used by another process.

 

If I click OK, the install seems to continue on without issue. When I look at procmon, it seems the install is getting hung on the Citrix PDF Universal Printer driver? I tried to cycle the Print Spooler and that does not seem to resolve the issue. This would be a minimal item but I have a few hundred systems I am trying to update via automation and if the server gets hung on this, that is difficult to go through and find on all of them. Anyone else seen or had this issue or might know how to bypass the problem?

 

Screenshot 2023-03-21 093113.png

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