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WEM 2212 setup reboots the Platform Layer during installation


Vladimir Marcu

Question

Hello,

 

I am upgrading the Platform layer from VDA 2209 and WEM 2209 to VDA 2212 and WEM 2212.

 

VDA upgrade to 2212 was successful but when I want to install WEM 2212 , during the setup of WEM the Platform layer reboots.

 

Visual C++ 2015-2022 is up to date on the OS layer and also WebView2 Runtime is also up to date to the latest version.

 

Deleted the RSA Key from C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 before starting the WEM upgrade on the Platform Layer.

 

Windows 10 Pro x64 v 22H2 up to date.

 

Problem still persists.

 

Any idea why the WEM 2212 is rebooting the Platform layer during installation ?

 

Thank you very much!

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