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Avatar logo gives wrong letter


Question

We noticed that the of some users the avatar logo in the Workspace app\logo shows the wrong letter of the first name of the user.

 

For example: we have a user with the first name Jackie and the avatar shows the letter F instead of the letter J and another user with first name Eileen even has the number 4 in her avatar and not the E.

Both users their ObjectID in AzureAD starts with F\4, so my guess is that the wrong attribute is being used for these users.

 

How can we make sure that the correct letter is showing in the Avatar of Workspace?

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