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Citrix Virtual Apps and Desktop - Evalution (90 days) - blank page


Bit-101

Question

Trying do download the license key for a small LAB. 

"Citrix Virtual Apps and Desktop - Evalution (90 days)"

https://www.citrix.com/account/#/betas-license-retrieval/xendesktop-evaluation-license-retrieval

Issued 2023-02-xx

 

But it only show a blank page - please see scrennshot below.

 

cantDownload_Lic_file1.thumb.JPG.6ed9d0c325382c0572fafb5236ac2cf8.JPG

Blank page - no firewall or VPN in between.

cantDownload_Lic_file2.thumb.JPG.68a2bab7de16c6b69c31c7da4f53c273.JPG

Im trying Citrix support chatbot but the answer is really peculiar - see below:
 

 

chat_bot.thumb.JPG.d95f4c8c3f5407a09cbdd3a3067fa96c.JPG

Really appreciate a human answer

?

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4 answers to this question

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Citrix support is not easy to deal with, first you´ll have to wait and  some scratchy music playing while you wait.  Then the call is suddenly interrupted for no reason.

All you recieve is an e-mail that says "We have tried to reach on xxxxxxxxx  but the call was not answered ".

Yes it´s right but it was Citrix support that not answered.

Very peculiar support.

So I´m stuck with this issue.

 

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