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Application slow when using hardware acceleration


James Kyle

Question

In our citrix environment we use an Construction estimating tool called Cubit. The application responds acceptably when navigating the interface. But when a user opens a building plan to measure and count. The application defaults to software acceleration with passable quality and slowish but usable responsiveness. If the application is forced to hardware acceleration visual quality jumps to very high but responsiveness drops to near unusable. Currently testing this on a server with one user so server load is not an issue.

I am at a loss on how to optimize this to get the best performance out of this app.

Current configuration is 
Citrix DaaS

Citrix Hypervisor 8.2
Nvidia Grid version 13.1
VDA 2212
Windows 2019
vgpu Tesla M60 4A

Application Cubit Estimating Professional
Cubit uses DevExpress as the UI Framework which uses GDI and GDI+ for calls to the operating system.
The viewport uses DevDept's Eyeshot and internally uses OpenGL

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