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Citrix VDI Session screen flash/flickers and then freeze up or goes completely black.


Vinh Dang1709163308

Question

From what I can tell we recently updated to the latest agent version I blieve is 2012.0.0.77 and whenever I connect to a VDI machine without a GPU it starts to flicker and flashing 4-6 times then it will freeze or appears to be.

Now if I use the citrix drop down menu to go into windows mode the freezing temporary goes away but the screen would flash and flicker again.

Finally one thing I did notice that was on the bottom right hand corner of the screen the Virtual display layout would crash and reopen itself constantly until the screen freeze or  if I go back into full screen mode.

If anyone has come across this issue please let me know. I have tried disabling the Citrix Graphic drive on the local machine and played with the CWA in regards to different high dpi session and so far nothing has managed to resolve this issue.

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