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Gateway intermittently looping through ldap authentication


Lorna Schmidt

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We are experiencing intermittent issues where our Gateway appears to loop while doing ldap authentication and then users are unable to login. Usually if they persist (up to about 7 attempts) they can finally log in. See example from logs below.

This has only recently starting happening (last few weeks).

Any advice?

Thanks

Lorna

 

 

STWH-CAG01 [1378]: (0-3606) process_kernel_socket: call to authenticate user :joe.bloggs, vsid :12129, userlen 14

Fri, 10 Feb 2023 07:38:00

Info

STWH-CAG01 [1378]: (0-3605) start_ldap_auth: attempting to do ldap auth for joe.bloggs @ 10.10.11.100

Fri, 10 Feb 2023 07:38:00

Info

STWH-CAG01 [1378]: (0-3605) cascade_auth: starting ldap auth for: joe.bloggs, sizeof(*ar) is 36, userlen 15

Fri, 10 Feb 2023 07:38:00

Info

STWH-CAG01 [1378]: (0-3605) process_kernel_socket: call to authenticate user :joe.bloggs, vsid :12129, userlen 14

Fri, 10 Feb 2023 07:37:28

Info

STWH-CAG01 [1378]: (0-3604) start_ldap_auth: attempting to do ldap auth for joe.bloggs @ 10.10.11.100

Fri, 10 Feb 2023 07:37:28

Info

STWH-CAG01 [1378]: (0-3604) cascade_auth: starting ldap auth for: joe.bloggs, sizeof(*ar) is 36, userlen 15

Fri, 10 Feb 2023 07:37:28

Info

STWH-CAG01 [1378]: (0-3604) process_kernel_socket: call to authenticate user :joe.bloggs, vsid :12129, userlen 14

Fri, 10 Feb 2023 07:36:48

Info

STWH-CAG01 [1378]: (0-3603) start_ldap_auth: attempting to do ldap auth for joe.bloggs @ 10.10.11.100

Fri, 10 Feb 2023 07:36:48

Info

STWH-CAG01 [1378]: (0-3603) cascade_auth: starting ldap auth for: joe.bloggs, sizeof(*ar) is 36, userlen 15

Fri, 10 Feb 2023 07:36:48

Info

STWH-CAG01 [1378]: (0-3603) process_kernel_socket: call to authenticate user :joe.bloggs, vsid :12129, userlen 14

Fri, 10 Feb 2023 07:36:12

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