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Can't login with Workspace and smart card + token


Jan Szala

Question

I have citrix Virtual Apps installed on my infrastructure (v. 7 2012). Accessing it thru Citrix ADC and using updated Citrix Workspace. For user authentication, I'm using smart card with certificates, signed by on-prem Certification authority. 

When I access Citrix with only my smart card connected, everything works fine. When I access it with two cards from the same issuer, workspace let me choos, which certificate I want to use. Problem is, when I access it with smart card and some diferent device used for authentication (bank card, login token etc.). In that case, I'm geting error: "Can't read smart card. Please contact your IT administrator". I'm not geting even ADC sign in window. Both, smart card and token containing certificates for "Client authentication" and "smard card logon".

I already tried registry edit with no success: 

HKEY_LOCAL_MACHINE\Software\[Wow6432Node\Citrix\AuthManager

Any suggestions, what I can try?

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