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outlook 365 + Sensitivity button + xendesktop ltsr 1912

martijn kreuning




we have the following problem:

it occurs that on 4 servers when users open outlook 365 and click on the Sensitivity button it works, the other users on the other 20 servers the Sensitivity button is grayed out.

if the user opens the web version of outlook it works fine, they are not always the same servers either who has the problem.


we are using: windows 2019, citrix 1912 LTSR cu5, outlook 365.


someone has an idea?

Schermafbeelding 2023-02-14 120845.jpeg

Schermafbeelding 2023-02-14 121005.jpeg

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