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Try again or Contact your help desk when launch Citrix

Zulhadi Zainal

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Hi... Need input and suggestion from friend and expert here. Users keep getting error "Try again or Contact your help desk".  Even after closing the browser. Sometimes close "Citrix Gateway" app and then re-login to the site solve this issue, some times even after doing this step problem not solved, and need to restart the PC.  




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On 2/2/2023 at 10:08 PM, Paul Blitz said:

Does this error happen as soon as you connect to the page (ie BEFORE attempting to login), or is it after trying to login?. Did you flush your browser cache & relevant cookies?


After attempt the login. I already try clear the cache & also try other browser available and also try re-install the CWA, but still the issue persistence

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  • 2 weeks later...

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