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Citrix Workspace for MacOS 2212 - Teams meeting with video has black bar blocking display


Ka Kit Lau

Question

When I attended Teams meeting on a Windows client connecting via Citrix Workspace MacOS 2212, there is a black bar shown on top of the meeting presenter which blocks part of the content of the Teams meeting video. If the Windows client display ratio is scaled to 100%, the black bar will disappear. However, anything not 100%, e.g. 125% or 150% (recommended by Windows), would have the black bar showing and the vertical location of the bar will change depends on the scaling ratio. Anyone notice the same issue? Any solution apart from changing display ratio to 100% which makes the fonts too small to be read?

 

It also only happens when high HPI is enabled.

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