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Citrix Viewer/Workspace Crashes MacOS 12.6.2 & 13.1


Andre M Clark

Question

I have constant crashing when Citrix Viewer tries to start the desktop. This happens on two separate Mac system that I have. They are both Intel-based Macs with one running 12.6.2 and the other running 13.1. The last version of Citrix Workspace that functions without any issue is the 2209 update. Updates 2210 & 2211 constantly crash. The only support article I found was the following article but I don't have that plugin that is referenced. Please advise.

 

https://support.citrix.com/article/CTX460327/cwa-for-mac-citrix-viewer-crashes-with-error-excbadaccess

 

 

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               Citrix Viewer [1878]
Path:                  /Library/Application Support/Citrix Receiver/Citrix Viewer.app/Contents/MacOS/Citrix Viewer
Identifier:            com.citrix.receiver.icaviewer.mac
Version:               22.11.0 (700022.11.0.7)
Code Type:             X86-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2022-12-21 13:17:43.1448 -0500
OS Version:            macOS 12.6.2 (21G320)
Report Version:        12
Bridge OS Version:     3.0 (14Y910)
Anonymous UUID:        EB5C68FF-FA06-6C58-3AF0-A2D0A30A8B16


Time Awake Since Boot: 2800 seconds

System Integrity Protection: enabled

Crashed Thread:        3  Dispatch queue: ICAVirtualChannelController.legacyVCRecvQueue

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000458
Exception Codes:       0x0000000000000001, 0x0000000000000458
Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process:   exc handler [1878]

VM Region Info: 0x458 is not in any region.  Bytes before following region: 140737487756200
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      UNUSED SPACE AT START
--->  
      VM_ALLOCATE              7ffffff6e000-7ffffff6f000 [    4K] r-x/r-x SM=ALI  

Thread 0:: 1 Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib                0x7ff80d5da97a mach_msg_trap + 10
1   libsystem_kernel.dylib                0x7ff80d5dace8 mach_msg + 56
2   CoreFoundation                        0x7ff80d6de36d __CFRunLoopServiceMachPort + 319
3   CoreFoundation                        0x7ff80d6dc9f8 __CFRunLoopRun + 1276
4   CoreFoundation                        0x7ff80d6dbe3c CFRunLoopRunSpecific + 562
5   HIToolbox                             0x7ff81638b5e6 RunCurrentEventLoopInMode + 292
6   HIToolbox                             0x7ff81638b34a ReceiveNextEventCommon + 594
7   HIToolbox                             0x7ff81638b0e5 _BlockUntilNextEventMatchingListInModeWithFilter + 70
8   AppKit                                0x7ff810115fad _DPSNextEvent + 927
9   AppKit                                0x7ff81011466a -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1394
10  AppKit                                0x7ff810106d19 -[NSApplication run] + 586
11  AppKit                                0x7ff8100dac97 NSApplicationMain + 817
12  dyld                                     0x118bbc52e start + 462

Thread 1:
0   libsystem_pthread.dylib               0x7ff80d612f48 start_wqthread + 0

Thread 2:
0   libsystem_pthread.dylib               0x7ff80d612f48 start_wqthread + 0

Thread 3 Crashed::  Dispatch queue: ICAVirtualChannelController.legacyVCRecvQueue
0   Citrix Viewer                            0x10a49220a ctx::gfx::MacMetalSurface::GetSurfaceData(_TWRect const&) + 58
1   Citrix Viewer                            0x10a48a464 ctx::gfx::MacMetalRenderer::CreateDecoder(_Codec, _Colorspace, _TWRect, ctx::gfx::IDecodeBuffer*, bool, ctx::gfx::GfxSurface*) + 100
2   Citrix Viewer                            0x10a4584f5 ctx::gfx::Display::InitDecodeContext(ctx::gfx::LongContextId, _Codec, _Colorspace, _TWRect, bool) + 757
3   Citrix Viewer                            0x10a45adba ctx::gfx::Display::DecodeAndRender(_Codec, _Colorspace, unsigned char*, unsigned int, _TWRect, _TWRect*, unsigned char, _BmpInfo*, _GFX_VISUALIZATION_TYPE*) + 330
4   Citrix Viewer                            0x10a468474 Tw2CmdBitbltImageAvoidCache(tagTW2_INSTANCE*, TW2_BITBLT_IMAGE_REGION_AVOIDCACHE_data*) + 1476
5   Citrix Viewer                            0x10a476b8f TwPrepareAndDispatch(tagTW2_INSTANCE*, unsigned char*, unsigned short, bool, tagTwErrInfo*) + 2223
6   Citrix Viewer                            0x10a3f51e9 TwDispatchCmd(_VD*, unsigned short, unsigned char*, unsigned short) + 162
7   Citrix Viewer                            0x10a425534 -[ICAVirtualChannelController processPacket:] + 108
8   libdispatch.dylib                     0x7ff80d45f0cc _dispatch_call_block_and_release + 12
9   libdispatch.dylib                     0x7ff80d460317 _dispatch_client_callout + 8
10  libdispatch.dylib                     0x7ff80d466317 _dispatch_lane_serial_drain + 672
11  libdispatch.dylib                     0x7ff80d466dfd _dispatch_lane_invoke + 366
12  libdispatch.dylib                     0x7ff80d470eee _dispatch_workloop_worker_thread + 753
13  libsystem_pthread.dylib               0x7ff80d613fd0 _pthread_wqthread + 326
14  libsystem_pthread.dylib               0x7ff80d612f57 start_wqthread + 15

Thread 4:: 6
0   libsystem_pthread.dylib               0x7ff80d612f48 start_wqthread + 0

Thread 5:: 3
0   libsystem_pthread.dylib               0x7ff80d612f48 start_wqthread + 0

Thread 6:: 4
0   libsystem_pthread.dylib               0x7ff80d612f48 start_wqthread + 0

Thread 7:
0   libsystem_kernel.dylib                0x7ff80d5da97a mach_msg_trap + 10
1   libsystem_kernel.dylib                0x7ff80d5dace8 mach_msg + 56
2   Citrix Viewer                            0x10a4e0b3a exception_server_thread + 211
3   libsystem_pthread.dylib               0x7ff80d6174e1 _pthread_start + 125
4   libsystem_pthread.dylib               0x7ff80d612f6b thread_start + 15

Thread 8:: com.apple.NSEventThread
0   libsystem_kernel.dylib                0x7ff80d5da97a mach_msg_trap + 10
1   libsystem_kernel.dylib                0x7ff80d5dace8 mach_msg + 56
2   CoreFoundation                        0x7ff80d6de36d __CFRunLoopServiceMachPort + 319
3   CoreFoundation                        0x7ff80d6dc9f8 __CFRunLoopRun + 1276
4   CoreFoundation                        0x7ff80d6dbe3c CFRunLoopRunSpecific + 562
5   AppKit                                0x7ff8102839ce _NSEventThread + 132
6   libsystem_pthread.dylib               0x7ff80d6174e1 _pthread_start + 125
7   libsystem_pthread.dylib               0x7ff80d612f6b thread_start + 15

Thread 9:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib                0x7ff80d5da97a mach_msg_trap + 10
1   libsystem_kernel.dylib                0x7ff80d5dace8 mach_msg + 56
2   CoreFoundation                        0x7ff80d6de36d __CFRunLoopServiceMachPort + 319
3   CoreFoundation                        0x7ff80d6dc9f8 __CFRunLoopRun + 1276
4   CoreFoundation                        0x7ff80d6dbe3c CFRunLoopRunSpecific + 562
5   CFNetwork                             0x7ff8123067ec 0x7ff8120bd000 + 2398188
6   Foundation                            0x7ff80e532994 __NSThread__start__ + 1009
7   libsystem_pthread.dylib               0x7ff80d6174e1 _pthread_start + 125
8   libsystem_pthread.dylib               0x7ff80d612f6b thread_start + 15

Thread 10:: 5
0   libsystem_kernel.dylib                0x7ff80d5da97a mach_msg_trap + 10
1   libsystem_kernel.dylib                0x7ff80d5dace8 mach_msg + 56
2   CoreFoundation                        0x7ff80d6de36d __CFRunLoopServiceMachPort + 319
3   CoreFoundation                        0x7ff80d6dc9f8 __CFRunLoopRun + 1276
4   CoreFoundation                        0x7ff80d6dbe3c CFRunLoopRunSpecific + 562
5   CoreFoundation                        0x7ff80d763dcb CFRunLoopRun + 40
6   Citrix Viewer                            0x10a3d2d80 Thrd_givePrimaryControl + 103
7   Citrix Viewer                            0x10a3933e0 ICAEngMessageLoop + 179
8   Citrix Viewer                            0x10a3d1793 fnNCSPollThread + 19
9   libsystem_pthread.dylib               0x7ff80d6174e1 _pthread_start + 125
10  libsystem_pthread.dylib               0x7ff80d612f6b thread_start + 15

Thread 11:: AMCP Logging Spool
0   libsystem_kernel.dylib                0x7ff80d5da9b6 semaphore_wait_trap + 10
1   caulk                                 0x7ff8161172e6 caulk::mach::semaphore::wait_or_error() + 16
2   caulk                                 0x7ff8160ff148 caulk::concurrent::details::worker_thread::run() + 36
3   caulk                                 0x7ff8160fee0c void* caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::*)(), std::__1::tuple<caulk::concurrent::details::worker_thread*> > >(void*) + 41
4   libsystem_pthread.dylib               0x7ff80d6174e1 _pthread_start + 125
5   libsystem_pthread.dylib               0x7ff80d612f6b thread_start + 15

Thread 12:
0   libsystem_kernel.dylib                0x7ff80d5daa82 swtch_pri + 10
1   libsystem_pthread.dylib               0x7ff80d614c2f cthread_yield + 11
2   Citrix Viewer                            0x10a4abc25 boost::interprocess::spin_wait::yield() + 373
3   Citrix Viewer                            0x10a4b8b48 bool boost::interprocess::ipcdetail::spin_condition::do_timed_wait_impl<false, boost::interprocess::ipcdetail::spin_mutex, int>(int const&, boost::interprocess::ipcdetail::spin_mutex&) + 232
4   Citrix Viewer                            0x10a53bab5 bool boost::interprocess::message_queue_t<boost::interprocess::offset_ptr<void, int, unsigned long long, 0ul> >::do_receive<(boost::interprocess::mqblock_types)0, int>(void*, unsigned int, unsigned int&, unsigned int&, int const&) + 229
5   Citrix Viewer                            0x10a53a766 Ipc::receive(void*, unsigned int, unsigned int&, unsigned int&) + 54
6   Citrix Viewer                            0x10a4a4f84 IpcListener<GenericCommand<(unsigned short)1, IServerConnectionInterface, &(IServerConnectionInterface::OnConnect(unsigned int, unsigned int, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >)), unsigned int, unsigned int, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >, GenericCommand<(unsigned short)3, IServerConnectionInterface, &(IServerConnectionInterface::OnDisconnect(unsigned int, unsigned int)), unsigned int, unsigned int>, GenericCommand<(unsigned short)8096, IServerConnectionV2Interface, &(IServerConnectionV2Interface::OnConnectV2(unsigned int, unsigned int, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >)), unsigned int, unsigned int, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >, GenericCommand<(unsigned short)6, IServerConnectionInterfaceCwa, &(IServerConnectionInterfaceCwa::OnCreateSurfaceResponse(unsigned int, bool)), unsigned int, bool>, GenericCommand<(unsigned short)8, IServerConnectionInterfaceCwa, &(IServerConnectionInterfaceCwa::OnDestroySurfaceResponse(unsigned int, bool)), unsigned int, bool>, QuitCommand>::execute_command() + 52
7   Citrix Viewer                            0x10a53ccd2 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, IpcService::Start(Ipc*)::$_0> >(void*) + 66
8   libsystem_pthread.dylib               0x7ff80d6174e1 _pthread_start + 125
9   libsystem_pthread.dylib               0x7ff80d612f6b thread_start + 15


Thread 3 crashed with X86 Thread State (64-bit):
  rax: 0x0000700005de4b40  rbx: 0x0000000000000006  rcx: 0x00000000000120a8  rdx: 0x0000700005de4b78
  rdi: 0x0000700005de4b40  rsi: 0x0000000000000000  rbp: 0x0000700005de4af0  rsp: 0x0000700005de4af0
   r8: 0x000000000000a750   r9: 0x00000000000020a8  r10: 0x00007ff0411cae68  r11: 0x0000000000000001
  r12: 0x00007ff0411cae48  r13: 0x000000010a602818  r14: 0x0000600002412048  r15: 0x000000000000000a
  rip: 0x000000010a49220a  rfl: 0x0000000000010246  cr2: 0x0000000000000458
  
Logical CPU:     3
Error Code:      0x00000004 (no mapping for user data read)
Trap Number:     14

Thread 3 instruction stream:
  5f 5d c3 48 89 c3 4c 89-f7 e8 72 75 0d 00 48 89  _].H..L...ru..H.
  df e8 64 72 0d 00 0f 0b-66 2e 0f 1f 84 00 00 00  ..dr....f.......
  00 00 0f 1f 40 00 55 48-89 e5 48 89 f8 c6 07 00  ....@.UH..H.....
  48 c7 47 04 00 00 00 00-48 c7 47 0c 00 00 00 00  H.G.....H.G.....
  48 c7 47 18 00 00 00 00-48 c7 47 20 00 00 00 00  H.G.....H.G ....
  48 c7 47 28 00 00 00 00-48 c7 47 30 00 00 00 00  H.G(....H.G0....
 [48]8b 8e 58 04 00 00 48-8b b6 60 04 00 00 48 39  H..X...H..`...H9    <==
  f1 74 64 8b 3a 8b 52 04-eb 18 66 2e 0f 1f 84 00  .td.:.R...f.....
  00 00 00 00 66 90 48 81-c1 10 06 00 00 48 39 ce  ....f.H......H9.
  74 45 39 79 0c 7f ef 39-79 14 7e ea 39 51 10 7f  tE9y...9y.~.9Q..
  e5 39 51 18 7e e0 0f 10-41 0c 0f 11 40 04 f3 0f  .9Q.~...A...@...
  6f 41 30 66 0f 70 c0 4e-f3 0f 7f 40 18 48 8b 51  oA0f.p.N...@.H.Q

Binary Images:
    0x7ff80d5d9000 -     0x7ff80d610fff libsystem_kernel.dylib (*) <07ad083c-2835-3d18-bb6d-6f081840c8a4> /usr/lib/system/libsystem_kernel.dylib
    0x7ff80d65e000 -     0x7ff80db60fff com.apple.CoreFoundation (6.9) <93c48919-68af-367e-9a67-db4159bc962c> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7ff81635d000 -     0x7ff816650fff com.apple.HIToolbox (2.1.1) <06fdecd6-9f69-397b-b1e2-a8226c0ba7ed> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    0x7ff8100d7000 -     0x7ff810f66fff com.apple.AppKit (6.9) <af3d9501-0abf-3c79-955c-c42c29af6351> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
       0x118bb7000 -        0x118c22fff dyld (*) <b53641ea-6cd4-39c9-9b14-59c92cfd9584> /usr/lib/dyld
    0x7ff80d611000 -     0x7ff80d61cfff libsystem_pthread.dylib (*) <b5454e27-e8c7-3fdb-b77f-714f1e82e70b> /usr/lib/system/libsystem_pthread.dylib
       0x10a345000 -        0x10a5fcfff com.citrix.receiver.icaviewer.mac (22.11.0) <dd9fd5cb-e0eb-3a2f-9d33-1aa8c59f7bf9> /Library/Application Support/Citrix Receiver/Citrix Viewer.app/Contents/MacOS/Citrix Viewer
    0x7ff80d45d000 -     0x7ff80d4a3fff libdispatch.dylib (*) <1a04b380-76e4-3e4b-b0fc-9837533d021d> /usr/lib/system/libdispatch.dylib
    0x7ff8120bd000 -     0x7ff81254cfff com.apple.CFNetwork (1335.0.3) <e9a42d7f-04b9-3d22-ace5-46a1c2ecace7> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x7ff80e4da000 -     0x7ff80e896fff com.apple.Foundation (6.9) <e22e60bb-ab77-3120-862f-92fa74feffcf> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7ff8160fd000 -     0x7ff81611efff com.apple.audio.caulk (1.0) <8e7b3d95-1d47-3f17-9512-c5fcc30792c2> /System/Library/PrivateFrameworks/caulk.framework/Versions/A/caulk
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped_out_or_unallocated=1.2G(100%)
Writable regions: Total=687.8M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=687.8M(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Accelerate framework               512K        4 
Activity Tracing                   256K        1 
CG backing stores                 2528K        4 
CG image                           588K        5 
ColorSync                          216K       25 
CoreAnimation                     50.1M       24 
CoreGraphics                         4K        1 
CoreServices                       624K        2 
CoreUI image data                 1052K        7 
Foundation                          16K        1 
Image IO                           432K        6 
Kernel Alloc Once                    8K        1 
MALLOC                           211.4M       73 
MALLOC guard page                   48K       12 
MALLOC_LARGE (reserved)           22.2M        2         reserved VM address space (unallocated)
MALLOC_NANO (reserved)           384.0M        1         reserved VM address space (unallocated)
ObjC additional data                15K        1 
SQLite page cache                  192K        3 
STACK GUARD                       56.0M       13 
Stack                             14.1M       13 
VM_ALLOCATE                        364K       19 
__CTF                               756        1 
__DATA                            32.4M      557 
__DATA_CONST                      30.6M      350 
__DATA_DIRTY                      1652K      205 
__FONT_DATA                          4K        1 
__LINKEDIT                       660.1M       53 
__TEXT                           520.9M      568 
__UNICODE                          592K        1 
dyld private memory               1024K        1 
libnetwork                         640K       16 
mapped file                      163.7M      243 
shared memory                      780K       18 
===========                     =======  ======= 
TOTAL                              2.1G     2232 
TOTAL, minus reserved VM space     1.7G     2232 

-----------
Full Report
-----------

{"app_name":"Citrix Viewer","timestamp":"2022-12-21 13:17:55.00 -0500","app_version":"22.11.0","slice_uuid":"dd9fd5cb-e0eb-3a2f-9d33-1aa8c59f7bf9","build_version":"700022.11.0.7","platform":1,"bundleID":"com.citrix.receiver.icaviewer.mac","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.6.2 (21G320)","incident_id":"D7ABD5E6-4594-4568-A5B8-05FD506B98AA","name":"Citrix Viewer"}
{
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  "vmSummary" : "ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped_out_or_unallocated=1.2G(100%)\nWritable regions: Total=687.8M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=687.8M(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nAccelerate framework               512K        4 \nActivity Tracing                   256K        1 \nCG backing stores                 2528K        4 \nCG image                           588K        5 \nColorSync                          216K       25 \nCoreAnimation                     50.1M       24 \nCoreGraphics                         4K        1 \nCoreServices                       624K        2 \nCoreUI image data                 1052K        7 \nFoundation                          16K        1 \nImage IO                           432K        6 \nKernel Alloc Once                    8K        1 \nMALLOC                           211.4M       73 \nMALLOC guard page                   48K       12 \nMALLOC_LARGE (reserved)           22.2M        2         reserved VM address space (unallocated)\nMALLOC_NANO (reserved)           384.0M        1         reserved VM address space (unallocated)\nObjC additional data                15K        1 \nSQLite page cache                  192K        3 \nSTACK GUARD                       56.0M       13 \nStack                             14.1M       13 \nVM_ALLOCATE                        364K       19 \n__CTF                               756        1 \n__DATA                            32.4M      557 \n__DATA_CONST                      30.6M      350 \n__DATA_DIRTY                      1652K      205 \n__FONT_DATA                          4K        1 \n__LINKEDIT                       660.1M       53 \n__TEXT                           520.9M      568 \n__UNICODE                          592K        1 \ndyld private memory               1024K        1 \nlibnetwork                         640K       16 \nmapped file                      163.7M      243 \nshared memory                      780K       18 \n===========                     =======  ======= \nTOTAL                              2.1G     2232 \nTOTAL, minus reserved VM space     1.7G     2232 \n",
  "legacyInfo" : {
  "threadTriggered" : {
    "queue" : "ICAVirtualChannelController.legacyVCRecvQueue"
  }
},
  "trialInfo" : {
  "rollouts" : [
    {
      "rolloutId" : "60186475825c62000ccf5450",
      "factorPackIds" : {

      },
      "deploymentId" : 240000026
    },
    {
      "rolloutId" : "60da5e84ab0ca017dace9abf",
      "factorPackIds" : {

      },
      "deploymentId" : 240000008
    }
  ],
  "experiments" : [

  ]
}
}

Model: MacBookPro13,2, BootROM 499.40.2.0.0, 2 processors, Dual-Core Intel Core i7, 3.3 GHz, 16 GB, SMC 2.37f25
Graphics: Intel Iris Graphics 550, Intel Iris Graphics 550, Built-In
Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online
Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x157), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1710.4)
AirPort: 
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: USB 10/100/1000 LAN, Ethernet, en6
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 10/100/1000 LAN
USB Device: USB30Bus
USB Device: Apple T1 Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 41.5
Thunderbolt Bus: MacBook Pro, Apple Inc., 41.5
 

 

Regards,

Andre M. Clark

Edited by Andre M Clark
Addition information provided
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2 answers to this question

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  • 0
On 2/15/2023 at 11:31 PM, marcus holden said:

I'm running into this same issue for a customer of mine that is using a Mac with BigSur 11.7 and the latest version of Citrix Workspace for Mac 2301. All other users are able to open the Virtual Apps and Desktops.

Any thoughts on this issue?

Thanks,

Marcus Holden

Hi, I'm having the exact same problem, also with BigSur 11.7 and 2301. I have tried a bunch of different versions but i doesn't work with any of them. Where you able to fix this Problem? 

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