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Problem since upgrade 2203Cu1


Florent amplitude

Question

Hello,

Windows 2016/citrix 2203cu1

We have moved from version 1912Cu1 to 2203CU1 and since then we have printing problems.

 

From word/excel/ Acrobat reader, we will launch printing either:

- we have an error message.

- No message (as if the print was out) but nothing was edited.

- We click on print, it does not print, we click a 2 nd time, it prints, we click a 3 rd time, it no longer prints.

 

Problem encountered from an ADMIN session in RDP,

Test reproduced even using the "windows test page" function from the VDA

 

We use the universal CITRIX drivers + the universal CITRIX print server.

 

I'm a taker for help ? because I'm blocked ?

 

Thanks

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