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Citrix Director shows incorrect associated username


Savvas Kyratzis

Question

Hello,

 

We had a request to rename a citrix user e.g. from citrixold to citrixnew. All fields are correctly renamed to citrixnew. User logins with the new username and on Citrix Desktop everything displays the citrixnew name. The issue appears on Citrix Director that upon a citrix session on field "associated user" it shows citrixold. We have already restart Director site from IIS manager on both Citrix Controller we own but the issue remains. Any help ? Thank you.

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