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Multi Monitor Problem when Local App Access is enabled


Andreacute Hartmann

Question

Citrix Virtual Apps and Desktops 7 1912 LTSR

Citrix Workspace 20.12.1.42

Citrix Desktop Lock 20.12.1

 

We use a virtual desktop in connection with Cirtix Desktop Lock on Windows 10 Clients. If we enable the "Local App Access" policy, we have problems with multiple monitors on the client. If the primary monitor is on the left, then everything works fine. If the primary monitor is set to the right, then there are display problems. Citrix don't detect the monitores right. After logging in, everything is briefly displayed correctly on the desktop, after few secounds Citrix switches to displaying the primary monitor on the right again. Resulting in one monitor remaining black and showing the PC's desktop instead of the Citirx Virtual Desktop. The Secound monitor now set to the right cant be accessed because its on the left... This behavior only occurs when the "local app access" policy is set.

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