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Citrix Workspace black rectangle when trying to launch application on MacBook

Tian Yeong




I have recently updated to the latest Citrix Workplace version 2209 and it's stopped working. 

I am able to connect to Remote Desktop but not able to launch any application from it. Black rectangle appears after launching and stays that way. Please see attached screenshot. I have tried uninstalling and reinstalling again. I have also tried to reinstalled earlier version released in 2018 but it is not compatible to my latest IOS so not even able to open it. My work PC which is Windows 10 have the exact same problem. Please advise how to proceed as both IT at work unable to help. Thank you. 75770183_Screenshot2022-10-18at12_43_21.thumb.png.1627100c3861df22468426bcaf5c234a.png

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