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Cannot type in search bar


BOB SADOCK

Question

Hello, we have a Windows 2022 Server with VDA 2203. Whenever we publish explorer we cant type in the search box. Everything else works, we can also type in the address bar just NOT the search bar. The windows search service is started and CTFMON is in the startup running.

 

Thanks for your assitance

 

-Bob

 

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Hello, the Citrix support provided me a registry key that fixed the issue.

 

Make sure Windows patches are up to date, MS has released a fix for this bug ( MS Custom Shell - 38134685).

Specifically, KB5014021 - This can't be installed manually, this is part of Windows update, if the Windows is up to date, then you are good to go.

Make sure the VDA version is 2203 CU1 or later / CR 2212 or later

On the VDA go to the registry HKLM\SOFTWARE\Citrix\Citrix Virtual Desktop Agent

And then create the following registry value name: (value type = REG_DWORD): Shellbridge
Value: 1

 

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On 2/15/2023 at 8:35 AM, Aurelien PETER1709162065 said:

Hello, the Citrix support provided me a registry key that fixed the issue.

 

Make sure Windows patches are up to date, MS has released a fix for this bug ( MS Custom Shell - 38134685).

Specifically, KB5014021 - This can't be installed manually, this is part of Windows update, if the Windows is up to date, then you are good to go.

Make sure the VDA version is 2203 CU1 or later / CR 2212 or later

On the VDA go to the registry HKLM\SOFTWARE\Citrix\Citrix Virtual Desktop Agent

And then create the following registry value name: (value type = REG_DWORD): Shellbridge
Value: 1

 

Has anyone tested this solution and can report it works?

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