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Upgrade or Reinstall of Virtual Apps 7 2103 to latest version breaks and the machine goes down. Windows 10 with Citrix App layering.


Prakash NP1709163616

Question

Upgrade or Reinstall of Virtual Apps 7 2103 to latest version breaks and the machine goes down.

 

Image : Windows 10 with Citrix App layering.

 

If we try to uninstall from Control panel we get MSI error 1603.

Error Id: XDMI:712484ED

Exception:
    Error Source : Citrix Studio
    
    StackTrace: Citrix.MetaInstaller.Exceptions.MetaInstallerException Removal of MSI Product 'IcaTS_x64.msi' ('{852D11F8-8A7A-413A-808B-511033B858A3}') failed with code 'InstallFailure' (1603).
       at Citrix.MetaInstaller.Msi.RemoveProduct(InstallationContext context, String productCode, String parameters, String msiPath)
       at Citrix.MetaInstaller.Msi.RemoveProductsWithUpgradeCode(InstallationContext context, String upgradeCode, String parameters, String msiPath)
       at Citrix.MetaInstaller.MsiComponent.RemoveWithoutUnconfigure(InstallationContext context)
       at Citrix.MetaInstaller.Vda.Components.IcaTS.Remove(InstallationContext context)
       at Citrix.MetaInstaller.InstallationManager.RemoveComponent(IInstallableComponent component, InstallationContext installContext)

 

When we try to uninstall it from VDA clean up utility the system breaks after reboot and unable to connect to the machine.

When we tried using the uninstall string for the registry again the system breaks : HDX

 


 

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