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Keyboard Input Fails in MacOS


S Chow

Question

Hi,

 

I am using Citrix Workplace (2208) with MacOS (12.6) for VDI connection. 

 

In fact this issue appears since I use MacOS 12.4 and Citrix Workplace 2204. I used windows 11 before that and never come up with such issue.

 

From time to time (quite frequently), my Mac loss the focus for the active windows for all the applications no matter it's the Citrix session or any applications outside Citrix. Any keyboard typing does not work and resulted in a "bud" sound as you are typing in a non-focus windows. 

 

Clicking the mouse pointer can bring back the focus to the windows but the focus loss again after a second. 

 

Disconnecting the Citrix session can resume everything for all applications running. But when connecting the VDI via Citrix again, issue comes back. 

 

Searched the web for long time but can't find any clue. A very similar issue was covered in CTX200212 but hitting the Command-Tab can never solve the issue.

 

Does anyone has any clue on this?

 

 

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