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Certain websites grayed out with Edge chromium browser or Chrome on VDI Desktop with Citrix VDA 2203 installed

Ghisoiu Cornel


I am using Windows 10 VDI with Citrix PVS golden image.

We are in the process of migration to CVAD 2203 LTSR.


With Citrix VDA 2203 installed on the golden image certain websites (mine was an internal authentication page) are not working correctly with Edge chromium or Chrome.

Page is left grayed out and the utility: video capture hangs in the Edge browser task manager (To open this right click Edge browser in the task bar while holding shift button)

Issue is encountered only from certain end clients like MS Surface and MacBook. All end clients have the same workspace app version

The issue is not there with Citrix VDA 1912.



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To fix this I have set the following Citrix Policy to Allowed, or try to unselect it completely since the default is also allowed.

ICA\Multimedia - Windows Media redirection.

We had it set as Prohibited for a long time, not sure what changed in VDA 2203 that is causing this issue, but if you have similar issues, you might give this option a try. Until now I have not found another fix for this issue

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