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Cannot access Storefront interface after Update to 2203 CU1


Angel Garcia Malet1709161199

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Hello, 

 

We recently updated the environment from 2203 to 2203 CU1. Everything went well during the updates process.

 

Now, users access externally using the Gateway get the following error: "Decryption of encrypted assertion failed. Please contact your administrator" The URL shown is "https://oursite.domain.com/cgi/samlauth" so we are not landing to Storefront when access externally.

 

Internally, we are able to connect without any issues.

 

For both internal and external, we are using SAML with Azure AD for authentication. No changes done on netscaler at all. This started to happen once updated to CU1.

 

Any one experiencing the same problem? We have a case open, but so far is not going anywhere.

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