Jump to content
Welcome to our new Citrix community!
  • 0

Increase the timeout duration of loading the UPM profile


Zulhadi Zainal

Question

Hi all,

 

Currently I have an issue when certain user have a very big userprofile size for their UPM profile and now we in the midst to identify any logs or item that cause of that.

While waiting for issue to resolve and identify, I try to find any temporary workaround to make sure the user able to logon to their profile and not be timeout when loading their profile. My query is:

 

1) Anyone know, in the citrix CVAD, what is the default value of logon/loading timeout when user try load their UPM profile?

2) If have any specific timeout value, is it have a way we can do to increase the timeout, so that user that have the big upm userprofile still can loading the profile without timeout occurred. This as for temporary workaround while we in the working of specific the item/logs that cause the issue of userprofile size is big.

 

Appreciate any input from anyone on this matter. Thanks

 

 

Regards,

Mohd Zulhadi

Link to comment

6 answers to this question

Recommended Posts

  • 0
On 8/18/2022 at 5:02 PM, Carl Stalhood1709151912 said:

 

Hi Carl,

 

Thank for your response. For the virtual desktop loading, is it have an timeout as per you know Carl? Because in my environment, we don't have a published apps but only virtual desktop what we use the windows 10 VDI.  I try search on the VDI loading timeout, but not found any of this. Please advise. Thanks

 

 

Regards,

Mohd Zulhadi

Link to comment
  • 0
On 9/15/2022 at 6:09 PM, Ghisoiu Cornel said:

Try increasing the logon timeout for Desktop logons, if the VDA closes before the desktop logon is complete.

HKLM\Software\Citrix\PortICA

Value - AutoLogonTimeout (Dword) in seconds

https://support.citrix.com/article/CTX203760/vdi-session-launches-then-disappears

 

Hi Ghisoiu,

 

For this changes, from which citrix component need to made? Can advice sir? Thanks

 

Link to comment
  • 0

Hi.

It is stated in the article.

 

Solution

Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.

If a virtual machine containing a desktop VDA closes before the logon process completes, you can allocate more time to the process. The default for 7.6 and later versions is 180 seconds (the default for 7.0-7.5 is 90 seconds).

On the machine (or the master image used in a Machine Catalog), set the following registry key:

Key: HKLM\SOFTWARE\Citrix\PortICA
Value: AutoLogonTimeout
Type: DWORD
Specify a decimal time in seconds, in the range 0-3599.

If you change a master image, update the catalog.

Note: This setting applies only to VMs with desktop (workstation) VDAs; Microsoft controls the logon timeout on machines with server VDAs.

Link to comment
  • 0
1 hour ago, Ghisoiu Cornel said:

Hi.

It is stated in the article.

 

Solution

Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.

If a virtual machine containing a desktop VDA closes before the logon process completes, you can allocate more time to the process. The default for 7.6 and later versions is 180 seconds (the default for 7.0-7.5 is 90 seconds).

On the machine (or the master image used in a Machine Catalog), set the following registry key:

Key: HKLM\SOFTWARE\Citrix\PortICA
Value: AutoLogonTimeout
Type: DWORD
Specify a decimal time in seconds, in the range 0-3599.

If you change a master image, update the catalog.

Note: This setting applies only to VMs with desktop (workstation) VDAs; Microsoft controls the logon timeout on machines with server VDAs.

 

Hi Sir,

 

Thanks for the sharing and appreciate it. Thanks again

 

- Zulhadi -

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...