Jump to content
Welcome to our new Citrix community!

Failed to verify OTP


Zulhadi Zainal

Recommended Posts

Hi all,

 

Need an advise from expert here.

My end customer received below error when try to register citrix SSO. Below is the error appear.

 

image.thumb.png.7278f3f09a0f91b2143816f4575fc2ac.png

 

From this error, what I check identify the real problem? I already ask customer to check on their time sync between his device & the phone which the citrix SSO.

Other than that, what area I can check? Appreciate an assist and input from anyone here. Thanks

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...