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Citrix ADC and External Storefront asking for credentials twice


Question

We are seeing issues with VPN and external access where we're asking to put in username/password twice before getting presented with second factor auth. At first we thought it was a user error thing were incorrect credentials were put in, but we've had reports from too many users regarding this so I don't think this is now the case. The same behaviour is experienced when we try to connect to external Storefront.

 

Can anyone shed some light on this please?

 

Thanks.

 

 

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