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X Request 55.0 / 9: BadDrawable (and similar) errors


Dawid Bbn

Question

Hi all,

In the last year I've seen various topics about the above "X Request" type of errors on clients appearing as they connect to Citrix apps, though none of the workarounds helped me on the recently installed IGEL thin clients in my environment:
https://kb.igel.com/igelos-11.05/en/workaround-for-citrix-receiver-x-error-42009390.html
https://discussions.citrix.com/topic/393872-possible-workaround-citrix-receiver-x-error-on-linux-thin-clients/
https://discussions.citrix.com/topic/396752-help-the-x-request-550-caused-error-9baddrawable-error/

To my knowledge this is a common and unresolved issue with CWA -  do you guys also still see it on your clients?

I've now raised a support call with both IGEL and Citrix, mentioning that ideally we need a reliable way to supress ALL possible "X Request" errors (if they cannot be properly fixed), so e.g. clients that need to be permanently connected to Citrix (e.g. these using autologon, like dashboards etc.) don't require manual inverventions as they get stuck on these prompts.


xerror1.thumb.png.2e202ee9240e01d13717d589b2b60644.png

XRequest20.png

timeout.png

2022-08-10 10_54_42.png

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