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Citrix Workspace App won't start on Ubuntu 22.04


uk_essen_eug

Question

 Hi,

 

I have installed the Citrix Workspace App Version 2.7.0.20 on my Ubuntu 22.04. LTS Starting an ICA-file from Firefox does not work. A quick windows opens and closes itself after a couple of mili-seconds. I use Gnome 42.2.   I also tried Chromium and Opera and the problem still remains.

The log-file under /var/logs/citrix/ICAClient.log looks like this:

 

2022-07-13 15:17:33.721 [WEBHELPER] <P274854> citrix-ctxwebhelper: Error:: Not detected keyword receiver..
2022-07-13 15:17:33.721 [WEBHELPER] <P274854> citrix-ctxwebhelper: parseArgs::error no keyword found
2022-07-14 10:56:33.801 [WEBHELPER] <P7557> citrix-ctxwebhelper: Error:: Not detected keyword receiver..
2022-07-14 10:56:33.801 [WEBHELPER] <P7557> citrix-ctxwebhelper: parseArgs::error no keyword found
2022-07-14 10:58:36.711 [LIBS] <P7736> citrix-wfica: Value of cl_argv[0] : /opt/Citrix/ICAClient/wfica
2022-07-14 10:58:36.711 [LIBS] <P7736> citrix-wfica: Value of cl_argv[1] : -eula
2022-07-14 10:58:36.711 [LIBS] <P7736> citrix-wfica: Value of cl_argv[2] : -tell
2022-07-14 10:58:36.711 [LIBS] <P7736> citrix-wfica: Value of cl_argv[3] : MinimumTLS,MaximumTLS,SSLCiphers
2022-07-14 10:58:36.736 [LIBS] <P7736> citrix-wfica: ReadINIConfig() exiting
2022-07-14 10:59:02.288 [LIBS] <P7778> citrix-wfica: Value of cl_argv[0] : /opt/Citrix/ICAClient/wfica
2022-07-14 10:59:02.288 [LIBS] <P7778> citrix-wfica: Value of cl_argv[1] : -icaroot
2022-07-14 10:59:02.288 [LIBS] <P7778> citrix-wfica: Value of cl_argv[2] : /opt/Citrix/ICAClient
2022-07-14 10:59:02.288 [LIBS] <P7778> citrix-wfica: Value of cl_argv[3] : /home/chirurgie/Downloads/TWVkaXppbi1Db250cm9sbGVyLk1FRElDTzIwMTIgJFM5LTE0(2).ica
2022-07-14 10:59:02.303 [LIBS] <P7778> citrix-wfica: ReadINIConfig() exiting
2022-07-14 10:59:02.303 [ALL] <P7778> citrix-wfica: Called NCSXMLanguageInit: language is EN UTF-8, codepage is 1252
2022-07-14 10:59:02.366 [WD] <P7778> citrix-wfica: Can't create serial number file '/etc/icalicense/clientlicense' - 'File exists'
2022-07-14 10:59:02.366 [WD] <P7778> citrix-wfica: New serial number file ?? made by another client
2022-07-14 10:59:02.769 [TD] <P7778> citrix-wfica: WSTCP:resolve name 10.249.17.88
2022-07-14 10:59:02.771 [PD] <P7778> citrix-wfica: Cgp_SetCLSessionContext pSC is null
2022-07-14 10:59:02.880 [PD] <P7778> citrix-wfica: pTicket is NULL
2022-07-14 10:59:02.884 [EUEM] <P7778> citrix-wfica: VDEUEM: Insufficient Input buffer size: 0 bytes. Required buffer size: 48 bytes
2022-07-14 10:59:02.884 [EUEM] <P7778> citrix-wfica: VDEUEM: DriverInfo failed. rc = 0x3ec
2022-07-14 10:59:02.884 [IME] <P7778> citrix-wfica: VDIME: Insufficient Input buffer size: 0 bytes. Required buffer size: 48 bytes
2022-07-14 10:59:02.884 [MMVD] <P7778> citrix-wfica: VDMM: Insufficient Input buffer size: 0 bytes. Required buffer size: 50 bytes
2022-07-14 10:59:02.884 [MMVD] <P7778> citrix-wfica: VDMM: DriverInfo failed. rc = 0x3ec
2022-07-14 10:59:03.106 [TD] <P7778> citrix-wfica: Not connected
2022-07-14 10:59:03.106 [VDCAM] <P7778> citrix-wfica: DriverClose: deallocate the data buffers device: 1
2022-07-14 10:59:03.106 [EUEM] <P7778> citrix-wfica: VDEUEM: DriverClose failed. rc = 0x3fe

 

I also tried workaround from https://kangaroobyte.com/how-to-install-the-citrix-client-on-ubuntu-22-04-20220516-265/#comment-12950

without success.

 I already tried adding ssl certificates to ICAClient/keystore/cacerts with no success.

 

Is the error already known and is there a fix? I really hope you can help me on this one. I am really desperate right now...

THX

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Hello Boby John,

thx for reply. The Problem persist. I installed the latest version of CWA 2207.

I i try to launch it via CLI i get the same error : A quick windows opens and closes itself after a couple of mili-seconds.

in ICAClient.log stays

2022-07-23 10:14:25.969 [TD:ERROR] <P45836:U1001> citrix-wfica: [ncsThread]: WSTCP:resolve name 10.249.17.57
2022-07-23 10:14:25.970 [PD:ERROR] <P45836:U1001> citrix-wfica: [ncsThread]: Cgp_SetCLSessionContext pSC is null
2022-07-23 10:14:26.100 [PD:ERROR] <P45836:U1001> citrix-wfica: [wfica]: pTicket is NULL
2022-07-23 10:14:26.104 [EUEM:ERROR] <P45836:U1001> citrix-wfica: [wfica]: VDEUEM: Insufficient Input buffer size: 0 bytes. Required buffer size: 48 bytes
2022-07-23 10:14:26.104 [EUEM:ERROR] <P45836:U1001> citrix-wfica: [wfica]: VDEUEM: DriverInfo failed. rc = 0x3ec
2022-07-23 10:14:26.104 [IME:ERROR] <P45836:U1001> citrix-wfica: [wfica]: VDIME: Insufficient Input buffer size: 0 bytes. Required buffer size: 48 bytes
2022-07-23 10:14:26.104 [MMVD:ERROR] <P45836:U1001> citrix-wfica: [wfica]: VDMM: Insufficient Input buffer size: 0 bytes. Required buffer size: 50 bytes
2022-07-23 10:14:26.104 [MMVD:ERROR] <P45836:U1001> citrix-wfica: [wfica]: VDMM: DriverInfo failed. rc = 0x3ec
2022-07-23 10:14:26.116 [TD:ERROR] <P45836:U1001> citrix-wfica: [wfica]: Not connected
2022-07-23 10:14:26.116 [VDCAM:ERROR] <P45836:U1001> citrix-wfica: [wfica]: DriverClose: deallocate the data buffers device: 1
2022-07-23 10:14:26.116 [EUEM:ERROR] <P45836:U1001> citrix-wfica: [wfica]: VDEUEM: DriverClose failed. rc = 0x3fe

 

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