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Published Windows explorer.exe session gets Disappeared / terminated after launch


Hello All,


Issue Published Windows explorer.exe session gets  disappeared / terminated after launch.

Product Citrix Xenapp 17.15 LTSR  CU1

OS : Windows Server 2016 Datacenter  

When user tried to launch the explorer.exe session gets disappeared / terminated however it is getting launched through .batch file.


@ECHO Please wait while we launch Windows Explorer.
@timeout /t 10 /nobreak


Below event is generated if   session gets  disappeared / terminated

Event ID 1030 Citrix Desktop Service 

The Citrix Desktop Service detected that a user session has ended. Session XXXXXXXXX for user 'XXXXXXXX' has ended; reason code Logoff.


I have observed strange issue  wherein if i create inbound rule to allow  "C:\Windows\explorer.exe" path in windows firewall on single VDA machine, application is getting launched from one the VDA machine successfully. 


Request you to please advise on this issue


Best Regards,






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