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Windows Hello for Business enabled VDI login issue

Sanjeev Sanjeev




We have a Citrix environment running with 7.15 LTSR version on all the control plane servers. 

The VDA version is 7.15 U3

Workspace App version - 2205


Currently we are planning to enable windows hello for business on all the windows 10 VDI's. After enabling the whfb on few VDI's, The user is unable to login to the VDI. The ICA session launches and throw the error "you cannot access the session because you are not authorized user" and immediately sign-out the user. 

we use the PIN to login to the VDI instead of standard password.


Does anyone face the similar issue?





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