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USB Redirection and Virtual Desktop


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Hi, 

 

Hard Facts: 

VDA 1912 LTSR CU5

Windows 10 Desktop

Accessed by Wyse/Dell 5070 Thin Client with ThinOS 9.1.6

Generic USB Redirection for Softphone Solution

 

Description:

For our softphone solution, we use Generic USB Redirection for Jabra Engage 65 devices. That works fine, unless there is a disconnected session of a XenApp Session. 

When accessing my Windows10 Desktop and there is a XenApp Session with state disconnected, USB redirection doesn´t work. It seems like it would redirect it to the XenApp session or CItrix doesn´t know, where to redirect it. 

Is there some kind of policy that I can say it should only redirect it to a XenDesktop session? Generally, is there a specific log file for USB redirection?

 

Thanks! 
KInd regards 

 

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