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AnalyticsSrv.exe


Rene Balz1709162432

Question

Hi!

 

Since updating Citrix Workspace to 2205, there appears to be a new EXE file called AnalyticsSrv.exe. It is getting launched automatically via "Run" (HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run).

 

However, on several of our customer's Citrix Session Hosts (which have Workspace installed as well), AnalyticsSrv fails to start becuase of a missing DLL:

 

Quote

The program can't start because winsqlite3.dll is missing from your computer. Try reinstalling the program to fix this problem.

 

The DLL is in fact missing. It seems that this library is being shipped with Windows 10, but not Windows Server (neither 2012 R2 nor 2019). I tried copying the missing dll from a Windows 10 client to a Citrix Session Host (2012 R2), but this doesnt work either (Application error). The only workaround I found is to remove said autostart entry in the registry, but I think it's gonna reappear as soon as the next update is being released.

 

Does someone have any tips?

 

Best regards

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