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Issue with second monitor freezing / not refreshing when using multiple monitors with Citrix

Max Obeidin


I I connect remotely through Citrix using multiple monitors. When I use my older Lenovo Ideapad, both monitors work fine (even though they are different sizes as far as pixels although neither one is using scaling). However, when I try to do the same thing on a newer HP computer (as well as I had tried on a newer Lenovo computer), one of the monitors lags and does not refresh the screen (essentially the display freezes even though I am moving stuff around). Sometimes this can last 10 seconds or more. So, it seems that there is some kind an issue with certain graphics cards or settings, since it works fine on my older laptop using multiple monitors but not two newer laptops. Any advice on how to fix this? None of the monitors are using scaling. I just downloaded the most recent version of Citrix on my personal laptop.

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